Dismissal process planner

Plan a fair dismissal process for misconduct, poor performance or redundancy: the steps in order with suggested dates, whether the employee can claim unfair dismissal, and the Small Business Fair Dismissal Code where it applies.

Figures checked 5 November 2026. Free to use, no sign-in.

The situation

Reason being considered

Count all employees, including regular casuals and staff of associated entities (s 23).

Casual service counts only if regular and systematic.

Is the employee covered by an award or enterprise agreement?

Plan details

Dismissal process plan

Unfair dismissal
Protected from unfair dismissal
Small business Code
Applies
Steps
7

Check before you use it

  • Check the award or enterprise agreement for its own rules on warnings, consultation, notice and final pay timing (most awards require final pay within 7 days).
  • Record every meeting: date, who attended, what was said and what was given to the employee.
  • If the conduct may be a crime or a notifiable safety incident, consider whether police or the WHS regulator must be told.
  • Get advice before dismissing someone who is on workers compensation, on parental leave, or who has recently made a complaint.

Dismissal process plan: misconduct

Employer[Employer name]
Employee[Employee name]
Prepared by[Your name]
Business sizeFewer than 15 employees (small business employer)
Unfair dismissalProtected from unfair dismissal

The employee has completed the 12-month minimum employment period and an award or enterprise agreement covers them (s 382). The dismissal must not be harsh, unjust or unreasonable (s 385, s 387).

Steps and suggested dates

  1. Day 1: Work out what is alleged. Write down the specific conduct, when and where it happened, who saw it and the policy or standard involved. Collect the evidence before you speak to the employee, and keep an open mind about the outcome.
  2. Day 1: Decide about suspension. If the employee’s presence at work is a safety or investigation risk, consider suspension on full pay while you look into it. Tell them in writing that it is not a finding.
  3. Day 2: Put the allegations in writing. Give the employee each allegation with enough detail to answer it (a show cause letter), the evidence you rely on, a reasonable time to respond, and the option of a support person at any meeting.
  4. Day 6: Hear their response. Meet if they want to. Listen, ask questions, and check anything new they raise, such as witnesses or a medical or personal explanation.
  5. Day 8: Decide on the evidence. Decide whether the conduct happened (on the balance of probabilities) and whether it is a valid reason for dismissal, or whether a warning is the proportionate outcome. Consider their record, length of service and any explanation.
  6. Day 9: Tell them the outcome. If you dismiss, meet to tell them, with the support person if they want one, and confirm in writing: the reason, the last day, and notice or payment in lieu. Dismissal without notice is only for serious misconduct.
  7. Day 10: Final pay and records. Pay everything owing (wages, unused annual leave and loading if applicable, notice or payment in lieu). Give a separation certificate within 14 days if asked. Keep all records for 7 years.

The dates are a suggested pace, not legal deadlines. Allow more time where the facts are complex, the employee is unwell or on leave, or they ask for a reasonable delay to arrange a support person.

Small Business Fair Dismissal Code

If you follow the Code, a dismissal is deemed fair (s 388). Keep evidence for each point:

  • Dismissal without notice: you believed on reasonable grounds that the conduct was serious enough to justify immediate dismissal (the Code names theft, fraud, violence and serious breaches of safety procedures). Reporting an allegation of theft, fraud or violence to police, on reasonable grounds, is sufficient but not essential.
  • Otherwise: you told the employee the valid reason, based on their conduct or capacity to do the job, why they were at risk of dismissal.
  • You warned them, verbally or preferably in writing, that they risked dismissal if there was no improvement, let them respond, and gave them a reasonable chance to fix the problem (for example with training and clear expectations).
  • In discussions where dismissal was possible, they could have another person present to assist (not a lawyer acting in a professional capacity).
  • You kept evidence: the completed Code checklist, written warnings, a statement of termination or witness statements.

Checkpoints

  • Never decide before hearing the employee: the reason must be put to them and they must have a real chance to respond (s 387(b)–(c)).
  • Don’t refuse a support person at a meeting about dismissal (s 387(d)).
  • Check the reason has nothing to do with a protected attribute, a complaint or inquiry, a workplace right, or a temporary absence for illness or injury (general protections, Part 3-1).
  • If dismissed, the employee has 21 days after the dismissal takes effect to apply to the Fair Work Commission for unfair dismissal or general protections (s 394(2), s 366(1)). Unfair dismissal compensation is capped at $95,050 (or 26 weeks’ pay if less) for dismissals from 1 July 2026.

Highlighted text in [brackets] still needs your input. General information, not legal advice. You make the decision.

How this works

The plan follows the fairness factors the Fair Work Commission weighs (s 387 of the Fair Work Act) and, for redundancy, the genuine redundancy test (s 389). It also checks:

  • Whether the employee is protected from unfair dismissal: the minimum employment period and the $190,100 high income threshold (s 382–383). Unsure answers are treated as protected.
  • Whether the Small Business Fair Dismissal Code applies, with its checklist.
  • The 21-day claim window, the compensation cap, and the Services Australia notice for 15 or more redundancies (s 530).
  • Western Australian sole traders, partnerships and trusts, which fall under the WA state system instead.

Each step has a matching template: show cause letter, warning letter, performance improvement plan, termination letter and redundancy letter. Nothing you type leaves your browser.

Questions

When can an employee claim unfair dismissal?

When they have completed the minimum employment period (6 months, or 12 months with a small business employer of fewer than 15 employees) and either an award or enterprise agreement covers them or they earn less than the high income threshold, which is $190,100 for dismissals from 1 July 2026 (s 382 and s 383 of the Fair Work Act).

How long does a dismissed employee have to make a claim?

21 days after the dismissal takes effect, for both unfair dismissal and general protections dismissal applications (s 394(2) and s 366(1)). The Fair Work Commission can extend that only in exceptional circumstances.

What is the Small Business Fair Dismissal Code?

A short set of rules for employers with fewer than 15 employees. If you follow it, a dismissal is deemed fair (s 388). It requires a valid reason, a warning and a chance to improve (except for serious misconduct), a support person if asked, and evidence that you followed it. It does not apply to redundancy.

Is a redundancy automatically safe from an unfair dismissal claim?

Only if it is a genuine redundancy: the job is no longer needed because of operational changes, you followed the consultation term in the award or agreement, and there was no reasonable redeployment option in your business or an associated entity (s 389).

Can I use the suggested dates as deadlines?

No. They are a reasonable pace for each step, not legal time limits. Take longer if the facts are complex, the employee is unwell, or they need time to arrange a support person.

Questions the calculator can’t answer?

Workfloor answers pay, award, leave and termination questions for your team, with the Fair Work Act section or award clause behind each answer.

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